Aug
14
The Beeline servers are currently down for maintenance
By
You may already notice that you have a problem to visit, to see or probably to gift your friends today. Apparently the Beeline servers are currently down for maintenance. During this time friend finding and gifting are unavailable. Beeline expects the servers to be back up withinthe next 24 hours. So please keep it Smurfy and thanks for your patience .
Please remain tuned we will update you as soon as we will get an update. Thank you
Wen I open the app all my smurfs are just randomly walking around all my houses, plots and homes are gone… What can I do???
Recover your village: Go to options, tap Papa Smurfs’ head 16 times. A ‘recover village’ button appears. Press it and you’ll see a list off saved villages. Select one, preview it, and if it’s yours select ‘recover’.
If you think your game is corrupted delete and reinstall your game but only when you're sure you can recover with either Gamecenter, i-Tunes or i-Cloud. To do so check this link: http://www.mysmurfsvillage.com/smurfs-village-int…
If you really can’t do a thing about it contact Beeline at support@beeline-i.com
when i open my apps i just have papa smurfs,jokey are just walking around..i lost my 10 smurfs and everything..house,brige,flower.crops all lost in my village..when i buy any item,i cant put my item..i see my village all green colour..i cant see all my item,my smurf and everything is lost…can you help my problem??
Try to recover your village and se if that works. (Go to main menu and tap on papa smurfs head 16 time)
I’ve had nothing but issues since the last update. Crashing when visiting friends, not receiving any gifts, and the latest, my crops on my island taking more then triple the time to harvest. This is becoming very frustrating. Please fix.
Since this latest update, I have 2 Smurfs working on one garden plot. This is happening with about 10 total. That means I am down 10 Smurfs who should be working on their own garden. Anyone else having this issue? Makes it tough to maximize garden space.
It's a bug that will be fixed soon. Hang tight.
As soon as I open the app all my smurfs are just walking around…there are no houses, none of the games, nothing….what should I do??
I can't receive any gift
Has anyone noticed that the game is crashing while attempting to give a gift at a friends village? I visit a friends village…maybe 2 then the game will crash and I can't see my friends connected at all? It says that I am not connected to game centre or Facebook? I restart the ap, my iPad and I still can't find a way to connect to my friends. Usually the next day same thing happens. This is annoying b/c I can't give gifts to ALL my friends before having some type of problem :0(
Hi. I was wondering if the server has been fixed. I was Able to recieve gifts till the last update. Now I have not recieved a gifts for Two weeks. I am Able to give gifts to others but I am not sure if they Get Them. Is There still a problem With the server?
I don't think there's one at the moment.
I have THE Same problem as skijumpersmurf. Receiving no gifts since 3 weeks.
Hi Guys, my experience of the problem is veeery worrying. Inwas at level 36 and suddenly today am brought to level 2 ?????? I hope this has something to do with the problems at the servers.
No, it's a game error. Go to options, tab Papa Smurf's head 16 times. A button recover village appears, tab it and you will see a list off saved villages. Select the one off yesterday, preview it and if it's yours recover.
I’m not able to open up the game at all. I’ve updated to the new version and while I was playing, it suddenly jump back to my home screen and since then I have not been able to access to the game. Usually it will pop back to my home screen after it shows the loading bar. What happen? Do I need to uninstall and then install it back? Will I lose my game if I do so? Please advice.
First try airplane mode. If it doesn't work delete and re-install the game but only when you've connected your village with Gamecenter or when you have a back-up.
Thanks dreamy smurf, it works now!!!
Depois da última atualização (android), o jogo trava e fica lento (não me permitindo mais desempenhar os mini-games no tempo determinado). O erro não acontece na ilha, apenas na aldeia!
After the last update (android), the game crashes and slows down (not allowing me to play more mini-games on time). The error does not happen on the island, just in the village!
I have that error on the island when there are a whole lot off things ready to give coins/xp. Log out and in. That always fixed it for me.
I have suddenly had about 20 Smurfs taken off me and all the quests I'm being given are from previous low levels and i have already done them – does anyone know what is going on? Also can't get across to the island – i'm on level 26
Recover your village: http://www.mysmurfsvillage.com/smurfs-village-gui…
When wil you fix the isiue with the server!
we don't fix the servers, but beeline technicians do. We will let you know once we hear any good news. Thank you
I bought two smurfberry bushes but did not receive them. Does this have anything to do with the current Beeline maintenance? My friends are missing also. Getting frustrated with this "free" game that I've spent a lot of money on to advance levels. Beginning to get a little old!!
i still can't visit any of my friends!!
when will this be repaired?
There is a friend server outage at the moment. Be patient
I bought the new clumsy hut for 30 berries and his mini game doesn't work. The music plays (same as the fishing and painting game) but the screen never changes away from the village. Is this also a server problem or a new update bug?
yes Emmet, that's the way it should, all you need to do is to follow clumsy and whenever he slieeps you woke him up, by doing so you will gain over 2000XP,
New update coming soon? The Smurfs' Village Game Centre icon has changed
Thanks Lammy we were about to publish it
Ummmm i never knew your name vas Marco SMurfs!
sorry SmurfBun not sure what you mean
Well, Last time someone delted My current Game and i recovered!
What is the date of this post?
It was yesterday for 14/8
hmmmm maybe a new update is beeline is working on
I'm a little bit mad of beeline, they took my village and smurfberries with them and gave no point of restore. Thanks, really!
I guess, they'll fix the "problem" with the cheated smurfberries, this makes sense of all their offers in the last time.
However, i hope i get my bought berries back.
Mannamia
have you contacted Beeline about this, they sometimes refund for lost SB
If you figure out how to get those lost smurfberries back, please let us know how you did it. I too have lost sb and have contacted beeline, filled out all their forms, only to get a “we’ll check into it”. When I sent another request because I hadn’t heard anything in a few weeks, I just got a generic reply :”thanks for your comments, we’ll use them to make smurfs a better game”. That was the last I heard of beeline and I still am waiting on my purchased merchandise(sb) to be returned to me! Please let us know if you have any luck. How can they just take your money and run?!